What works well for one behavioural style may not work at all for another. In fact, it can backfire. If you want to improve communication with other behavioural styles, the DISC do’s and don’ts below can help you.
Red DISC style
Do’s
Dont’s
Stick to the headlines
Discuss the risks in detail
Make it clear what it achieves
Start a personal conversation
Make eye contact
Drift off topic
Give the other person choices, but let them decide for themselves
Being sensitive about sanctions or threats
Don’t be overwhelmed
Using doubt language
Dare to interrupt the other person
Come across as insecure
Stay in control
Be humble
Respect one’s time
Come across as disorganised
Prepare properly
Forget or lose things
Expect additional questions
Engage in discussion based on emotion
Endorse justified arguments
Leave things unsaid
Yellow DISC style
Do’s
Dont’s
Pay attention to the social aspect
Getting over the other person’s feelings
Make concrete (time) agreements
React detached
Give genuine compliments
Having a conversation purely on the facts
Bring things light-hearted and with humour
Going into details
Create a good atmosphere
Let long silences fall
Be careful not to be disturbed
Use formal language
Focus on the essentials
Let the other ramble on for a long period
Understanding one’s limited concentration
Going along in what could be for too long
Creating structure in conversations
Go without concrete commitments
Focus on the relationship first, then the task
Talk in impossibilities
Green DISC style
Do’s
Dont’s
Give the other person space and time to respond
Expect an immediate decision
Show genuine interest and attention
Focusing only on the task at hand in the conversation
